You are entitled to withdraw from this contract within fourteen days of concluding it without stating a reason for your withdrawal.
The cancellation period comprises fourteen days from the day on which you or any third party that is not the carrier and had been appointed by you took possession of the goods.
To exercise your right of cancellation, you must inform us at:
form im raum wohndesign in frankfurt gmbh
Berliner Straße 60
60311 Frankfurt am Main, Germany
Phone +49 (0) 69-288 624 | Fax +49 (0) 69-297 7335 | email: firstname.lastname@example.org
by a declaration (sent e.g. by post, email or fax) that you wish to cancel this contract. You may use the attached form, but it is not required. If you choose to use this option, we will immediately send you confirmation (e.g. by email) that we have received your notice of withdrawal.
Provided you send your notice of withdrawal before the deadline, you will have preserved your right of withdrawal.
Consequences of cancellation
If you withdraw from this contract, we are obliged to refund all payments we have received from you including the shipping charges (except for additional costs arising if you chose a method of shipping different from the most cost-efficient standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we received the notice of cancellation. We will issue the refund using the same method of payment that you selected for the original transaction, unless expressly agreed with you otherwise; under no circumstances will you be charged a fee for this refund. We may withhold the refund until the goods have been returned to us or until you have provided evidence that you have shipped the goods, whichever comes first.
You must ship back or deliver the goods to us immediately and in any event no later than fourteen days from the date on which you notify us that you are withdrawing from this contract. The return address: [enter the name and address of the person authorised to receive returns]. The deadline shall be considered kept if you dispatch the goods before the fourteen-day deadline has expired.
You bear the direct cost of returning the goods.
You shall only be liable for the potential loss in value of the goods when a test of the condition, characteristics, and functioning of the goods shows that the loss in value was due to improper handling on your end.
Notice of your right to withdraw / Sample withdrawal form (PDF) downloadable